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Welcome to Sunmaia Trader Support
Support matters!
Sunmaia runs hundreds of ecommerce sites from the small and simple, to huge enterprise level trading portals.
We know that your website is key to your business and that without support it is a poor investment. We aim to provide high quality support to all our customers. Please help us to maintain our high standards by using support services efficiently.
Please note that some aspects of the support site are still being worked on and may be incomplete!
Thanks
Peter Lovatt
Sunmaia
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Please click the link to accces remote support. |
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Please click the link to accces remote support. You will be asked to download and run our remote access software . |
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Please start by checking to see if there is an existing answer to your problem. This is the fastest way to resolve most issues. |
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You may also find our step by step guides useful for resolving problems. |
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If you do not find the solution you are looking for, please use our support desk to log a support request. Its quick and easy and means we can gather the information we need to manage your issue effectively. |
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Any server or network problems will be reported here |
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Love it? hate it? Found a problem or got an idea to improve it? We would like to hear from you! |
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If you find something that does not work as it should we would like to know. All our software is thoroughly tested before we release it, but bugs often only show up in real life use. Help us to improve the quality of our software by filing a bug report. |
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If your issue is not dealt with by the above or you need to contact us direct for any other reason the details are here. |